Sales Associate (Virtual, US)

The Sales Associate – Small & Mid-Market is an inbound-focused sales role designed to expand coverage and increase productivity across the small and mid-market segments. It supports multiple Territory Sales Representatives by qualifying and managing inbound leads, progressing sales opportunities, and handling transactional or lower-complexity accounts under the guidance of experienced, strategic sellers. This role builds foundational selling skills while contributing immediate revenue impact.

Location: Remote (US)

Salary: $60,000-$75,000 USD

Responsibilities

• Receive, qualify, and respond to inbound leads from small and mid-market accounts.
• Conduct initial discovery to understand customer needs, decision criteria, and buying timelines.
• Determine appropriate handoff to Territory Rep for higher-complexity or strategic opportunities.
• Support multiple Territory Sales Representatives by managing smaller, transactional, or lower-complexity opportunities.
• Progress opportunities through the sales pipeline, including follow-ups, pricing coordination, and proposal support.
• Maintain accurate opportunity and activity records in CRM.
• Serve as a primary point of contact for assigned small and mid-market prospects.
• Provide timely responses to inquiries, product and service information, and basic solution guidance.
• Deliver a consistent, professional customer experience aligned with company sales standards.
• Work closely with Territory Reps to align on account priorities, deal strategy, and handoff criteria.
• Learn and apply best practices from senior sellers through coaching and guided selling.
• Partner with internal teams to support deal execution.
• Expand market coverage by ensuring smaller inbound opportunities are actively pursued.
• Identify trends in inbound demand to support continuous improvement.

Requirements

• 1–3 years of experience in account management, business development, customer operations
• Strong communication skills across phone, email, and virtual meetings
• Ability to support multiple sales reps and manage multiple opportunities
• Basic understanding of CRM systems and sales pipelines
• Strong organizational skills and attention to detail
• Experience supporting senior sales representatives
• Experience with inbound lead management or inside sales
• Experience selling to small or mid-market customers
• Familiarity with CRM tools such as Salesforce

Benefits

• Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more.

Additional Information

• Salary range: $60,000-$75,000 USD.
• Salaries may vary based on location, market conditions, and experience.
• Artificial intelligence tools may be used to assist with administrative tasks during recruitment.
• This is an existing vacancy within the organization.
• Sirva is committed to fair and transparent compensation practices.