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IntappProduct
Program Manager Time Migration
Remote (United States)Posted 14 days ago
The Program Manager at Intapp manages a program of software implementation projects, serving as a primary contact for clients and ensuring successful delivery within scope, time, and budget. This senior role requires leading large teams and strategic programs, with a focus on customer satisfaction.
Location: Remote (United States)
Responsibilities
- Manage and drive a program plan, including interdependencies across projects, working closely with project managers, business unit leads, and the Migration Program Director.
- Prepare, plan, and lead program updates to internal stakeholders.
- Become a trusted advisor of the client sponsor and senior/executive client stakeholders, meeting regularly to garner feedback, provide insight, and address risks and issues.
- Assist project managers during critical project phases to ensure deadlines are met, client expectations are managed, and risks are mitigated.
- Provide management in a matrixed capacity to project managers and services professionals.
- Manage escalations swiftly with senior client leaders, developing issue resolutions.
- Negotiate with senior management to gain win/win resolutions.
- Identify and match skills of project team members, including subcontractors, and address resource gaps.
- Leverage and incorporate innovative methodologies, enablers, and best practices to accelerate delivery.
Requirements
- 3-5 years of program management experience in a geo-dispersed, matrixed organization, with a track record of delivering software solutions for multiple clients.
- Strong understanding of the software development lifecycle and agile methodologies.
- Minimum of 8 years of experience in a technology-oriented role, with legal, consulting, Big 4, or risk experience a plus.
- Excellent written and verbal communication skills, with significant client interaction.
- Excellent organizational and administrative skills, detail-oriented.
- Results-oriented, resourceful, and comfortable working under tight deadlines.
- Self-starter with ability to multi-task.
- Bachelor’s degree.
Benefits
- Opportunities for professional development and training reimbursement.
- Modern, inspiring work environment with open offices.
- Complimentary lunches and fully stocked kitchens.
- Comprehensive wellness and flexible time off programs.
- Family-formation benefits and support for family-building.
- Paid volunteer time off and donation matching.
Additional Information
- Intapp is an equal opportunity employer.
- Official communication will only be through company email addresses.
- Beware of scams; apply through official channels.
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