Product Manager

Zivian’s mission is to expand access to high-quality healthcare through expert guidance and software solutions that simplify compliance, improve clinical quality, and streamline healthcare team management. They focus on building innovative tools that empower healthcare professionals and consumers, providing seamless access to resources and increasing health outcomes.

Location: Remote (US)

Responsibilities

• Lead discovery cycles — interview users, synthesize insights, and validate opportunities.
• Shape product bets with clear problem statements, appetite, constraints, and boundaries.
• Create Shaping Briefs that translate complex healthcare and marketplace challenges into feasible, high-impact projects.
• Collaborate deeply with engineering during build cycles: clarify edge cases, confirm priorities, and uphold scope integrity.
• Act as the guardian of appetite — ensuring projects stay within defined bounds.
• Partner with Marketing to co-develop product launch narratives and internal comms.
• Lead functional testing and validation with business champions before release.
• Engage directly with customers (clinicians, providers, admin teams) for ongoing discovery and feedback.
• Drive post-launch reviews, collect metrics and feedback, and recommend iteration or scale decisions.
• Maintain and organize shaping documentation and product learnings for institutional knowledge.

Requirements

• 3–6 years of experience as a Product Manager in SaaS, healthcare, or marketplace tech.
• Strong understanding of technical architecture, APIs, and data models.
• Proven ability to turn user and business needs into structured, actionable scopes.
• Experience collaborating in fast-paced, cross-functional environments.
• Analytical rigor — you make decisions based on evidence, not opinion.

Benefits

• A dynamic, diverse, and collaborative work environment.
• Fast-paced startup culture full of growth minded colleagues.
• A distributed team with opportunities for in-person collaboration.
• Competitive compensation and benefits package.
• A supportive, non-competitive work environment where the team truly cares about one another.
• Opportunities for continuous learning and professional growth.
• Flexibility in work location.