Project Management InstituteProduct

Manager, Product Management

United States$162k–$198kPosted today

The Manager, Product Management at PMI owns the product strategy and delivery for marketing technology, focusing on ecommerce and AI enablement, leading a team of product professionals within an agile environment.

Location: United States

Salary: $162k–$198k

Responsibilities

Owns portfolio-level prioritization and delivery alignment across Marketing's core commerce and experience platforms.
Leads and develops the embedded product delivery team; defines standards for intake, delivery readiness, backlog governance, and value measurement.
Drives measurable outcomes in ecommerce conversion, membership growth, and platform reliability.
Identifies and scopes AI and automation opportunities to improve marketing throughput and commerce performance.
Partners with Technology, Data, and Architecture to evolve the MarTech ecosystem for scalability and faster experimentation.
Own end-to-end prioritization and execution across Magento, Sitecore, membership commerce, marketing automation, event technology, mobile, and data foundations.
Translate growth priorities into quarterly roadmaps and delivery plans.
Define and manage the commerce technology roadmap focusing on checkout, conversion, and post-purchase experience.
Drive platform reuse, performance, and reliability through standardized components and disciplined practices.
Identify and execute integration opportunities across platforms to reduce friction and improve data consistency.
Help define AI adoption strategies, including use case identification and pilot execution.
Establish governance for AI tool adoption, covering data privacy, output quality, and human-in-the-loop checkpoints.
Partner with engineering and data teams to pilot AI use cases, define success metrics, and transition to production.
Lead, coach, and develop the product team, setting standards for discovery, delivery, and outcomes.
Establish standards for backlog health, prioritization, dependencies, and technical debt management.
Define capacity planning and roadmap transparency practices.
Manage vendors and delivery partners with clear SLAs and quality gates.
Ensure instrumentation and tagging requirements are embedded in delivery.
Enable a repeatable experimentation cadence with KPIs and learning documentation.
Improve release quality through disciplined QA, performance benchmarking, and retrospectives.
Use analytics to identify friction points and platform issues.
Partner on non-functional requirements including security, performance, resilience, and modernization.
Align with agile practices, delivery metrics, and transformation initiatives.
Represent marketing priorities to executive stakeholders.

Requirements

10+ years in product management and digital platform delivery, including leadership of Product Owners and Business Analysts.
Expertise delivering ecommerce platforms, ideally Magento, with accountability for KPIs.
Experience with CMS and web experience platforms like Sitecore at enterprise scale.
Hands-on experience with agile practices including backlog management, sprint planning, story writing, and release governance.
Proven portfolio governance skills: prioritization, dependency management, roadmap discipline, stakeholder alignment.
Track record of partnering with engineering, architecture, and data teams for scalable platform delivery.
Strong data fluency: defining KPIs, interpreting analytics, making evidence-based decisions.
Experience driving ecommerce outcomes across acquisition, conversion, and retention.
Experience establishing and scaling product owner practices within Agile teams.
Experience with marketing automation platforms, journey orchestration, segmentation, and cross-channel activation.
Understanding of marketing and commerce data foundations.
Familiarity with AI-enabled marketing, LLM tools, prompt design, API integration; experimentation experience is a plus.
Fluent in English.
Results-driven with a positive, resilient mindset.
Willingness to travel up to 10%.