IT Support Specialist — Google Cloud, Microsoft 365 & Salesforce | Remote

We're looking for an IT Support Specialist to provide hands-on IT support for a small business, with a focus on website support, security validation, and platform connectivity. You'll be the go-to person keeping third-party integrations running smoothly and ensuring core business platforms — Google Cloud, Google Workspace, Microsoft 365, Teams, and Salesforce — stay securely connected and functioning.

Location: Remote

Responsibilities

• Provide support for third-party website issues, updates, and integrations
• Conduct security validation and ensure ongoing compliance across connected platforms
• Configure and maintain connections between platforms and services (Google Cloud, Google Workspace, Microsoft 365, Teams, Salesforce)
• Troubleshoot and resolve IT support requests related to the tools and platforms in use
• Proactively identify and address connectivity or security issues before they impact the business

Requirements

• Experience with Google Cloud Platform (GCP) and Google Workspace
• Knowledge of Microsoft 365 and Teams
• Experience with Salesforce
• General IT support skills, including platform connectivity and security validation
• Strong troubleshooting skills across a varied, multi-platform tool stack
• Ability to work independently and communicate clearly with non-technical stakeholders

Benefits

• Broad platform exposure: Work hands-on across Google Cloud, Microsoft 365, Teams, and Salesforce, not a single narrow tool
• Real ownership: Directly support a small business's core operational infrastructure
• Security-focused: Meaningful responsibility for validation and compliance, not just break-fix tickets
• Flexible engagement: Remote-friendly support role