Graphic Designer (F&B) - Remote

A role for a creative and detail-oriented Graphic Designer to support a culinary school's marketing and administrative needs, primarily using Canva and following established branding guidelines.

Location: Remote

Responsibilities

• Create polished, on-brand graphics for social media, newsletters, promotions, events, and class materials.
• Design marketing assets using Canva and existing brand templates.
• Help update promotional materials, class announcements, event graphics, and other branded content.
• Support email marketing by preparing newsletter visuals, layouts, and content based on existing templates.
• Assist with social media content, including visuals, captions, basic scheduling, and brand consistency.
• Follow branding guidelines, SOPs, Loom videos, templates, and existing workflows accurately.
• Manage the general inbox and respond to customer inquiries in a friendly and professional way when needed.
• Handle class-related customer requests such as schedule changes, cancellations, refunds, and general questions.
• Use Shopify to review orders, support refund requests, update customer information, and manage class-related details.
• Support light administrative projects as needed.
• Ask clear questions when unsure and communicate proactively about task status, blockers, or needed clarification.

Requirements

• Strong graphic design skills, especially using Canva.
• Able to create polished, clean, and brand-aligned designs for social media, email campaigns, promotions, and marketing materials.
• Strong eye for layout, branding, spacing, fonts, colors, and visual consistency.
• Experience creating graphics for social media, newsletters, events, or small business marketing.
• Experience with customer support, virtual assistance, executive assistance, or administrative support is a plus.
• Comfortable managing inboxes and responding to customer inquiries when needed.
• Familiarity with Shopify or similar e-commerce platforms is preferred.
• Familiarity with email marketing, newsletters, and social media support.
• Strong written communication skills.
• High attention to detail and ability to follow instructions carefully.
• Good judgment when handling branded content, customer concerns, refunds, cancellations, and schedule changes.
• Proactive, reliable, and comfortable asking questions when something is unclear.
• Able to follow SOPs, Loom videos, templates, and existing workflows with minimal supervision.

Benefits

• Opportunities for growth and advancement
• Competitive compensation package, including Maxicare HMO