General Application

A part-time bilingual (English-Spanish) Medical Virtual Assistant and Live Medical Scribe supporting an endocrinology clinic. The role involves live scribing, chart management, patient coordination, and administrative support in a fast-paced healthcare environment.

Location: Remote

Responsibilities

• Provide live medical scribing support during telemedicine visits
• Help keep charts updated, organized, and ready for provider review
• Assist with chart preparation before appointments by reviewing notes, labs, medications, and relevant patient history
• Enter key clinical details into the EMR, including main concern, diagnosis context, and medication information
• Support lab ordering workflows, including selecting the correct lab facility, attaching diagnosis codes, and helping ensure orders are complete
• Assist with reviewing referrals, authorizations, and supporting documents before patient visits
• Handle prior authorizations as part of the clinic's daily workflow
• Provide Spanish-English bilingual support, including real-time translation during patient interactions when needed
• Help support patient coordination and scheduling workflows
• Handle an average of 40 calls per day when not actively scribing
• Step in for backup phone and admin support when in-office staff need coverage
• Communicate clearly with the clinic team regarding urgent updates, follow-ups, and task status
• Maintain high standards for confidentiality, HIPAA compliance, and documentation accuracy.

Requirements

• Fluent in English and Spanish
• At least 6 months of medical scribe experience
• Willing and able to handle a high-volume phone workflow, including an average of 40 calls daily when not scribing
• Willing to support prior authorization tasks
• Strong understanding of medical terminology, charting, and patient coordination
• Comfortable supporting a provider during live telemedicine visits
• Experience with EMR documentation, chart prep, referrals, and insurance-related workflows is a strong advantage
• Able to follow established systems and adapt quickly to clinic-specific processes
• Strong attention to detail and ability to stay organized while handling multiple tasks
• Professional, dependable, and responsive during work hours

Additional Information

• A clinical background is optional for this role. What matters most is having at least 6 months of medical scribe experience, being comfortable in a healthcare setting, and being willing to support both scribing and phone-based patient coordination tasks.