Executive Assistant

Canadian Health Systems Inc. (CHS) is a leader in unified assistive healthcare platforms, delivering end-to-end workflow solutions that empower individual practitioners, clinics, and entire healthcare systems. As an affiliate of Appletree Shared Services Corp., CHS develops and supports innovative technologies that streamline healthcare delivery and improve patient outcomes at scale. CHS is redefining the future of healthcare—locally and globally.

Location: Toronto, Canada

Responsibilities

• Analyze business and clinical workflows and translate them into clear, actionable product and system requirements.
• Write clean, testable user stories and tickets with well-structured acceptance criteria aligned with business rules and QA validation.
• Collaborate with stakeholders and end users to gather requirements, manage feedback, and convert insights into prioritized backlog items.
• Support product planning activities by helping define scope, identify priorities, and improve workflow efficiency.
• Identify gaps, edge cases, inconsistencies, and workflow risks early in the analysis and design process.
• Create mockups, process flows, and wireframes using tools such as Figma (or similar platforms) to support stakeholder alignment and product clarity.
• Support developers and QA teams throughout sprint cycles by clarifying requirements, resolving ambiguities, and ensuring tickets are development-ready.
• Assist in validating system behavior and troubleshooting issues through data analysis and workflow review.
• Leverage modern tools and technologies—including AI-assisted productivity and documentation tools—to improve documentation quality, efficiency, and execution.

Requirements

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to translate complex workflows into structured requirements and documentation.
• Experience collaborating with cross-functional teams and managing stakeholder feedback.
• Highly organized with strong attention to detail.
• Curious mindset with an eagerness to learn new systems, tools, and workflows.

Benefits

• Remote-first work environment.
• Competitive compensation based on experience.
• Opportunities for growth into product and leadership roles.
• Collaborative and mission-driven team culture.
• Meaningful work that impacts healthcare delivery.