E-commerce Operations & Data Analyst

We’re hiring an E-commerce Operations & Data Analyst to support logistics, inventory, and operational reporting for a growing ecommerce business. The role focuses on logistics coordination, inventory management, operational reporting, and spreadsheet analysis, with an emphasis on improving workflows using AI tools like Claude and ChatGPT.

Location: Remote

Responsibilities

• Manage freight and shipment coordination end-to-end
• Track deliveries and coordinate with warehouse partners
• Create and manage purchase orders based on inventory forecasting and sales trends
• Support inventory planning and stock management
• Maintain accurate logistics and inventory records
• Coordinate operational workflows to ensure smooth day-to-day execution
• Manage and update product data inside Shopify
• Maintain operational spreadsheets and inventory trackers
• Generate reports related to sales, returns, customer service, and product performance
• Analyze operational data to identify trends and improve decision-making
• Support operational planning through accurate reporting and forecasting
• Use tools like Claude or ChatGPT to improve workflows and efficiency
• Help build dashboards and automate repetitive operational tasks
• Support simple AI-driven reporting and internal process improvements
• Collaborate with developers when more technical integrations are required
• Continuously explore ways AI can improve operations, reporting, and internal systems

Requirements

• Previous experience in logistics, inventory management, ecommerce operations, or supply chain coordination
• Strong spreadsheet, reporting, and operational data management skills
• Experience building or managing operational dashboards, workflow systems, or reporting processes
• Comfortable using AI tools like Claude or ChatGPT in a practical business environment
• Experience improving workflows, automating repetitive tasks, or supporting operational efficiency initiatives
• Experience working with Shopify or similar ecommerce platforms
• Strong analytical and problem-solving ability
• Fluent English communication skills (written and verbal)
• Ability to work independently in a remote environment