Consultant International Relocation

Cartus is a global industry leader in corporate relocation services, helping employees and their families relocate worldwide for over 60 years. The company values growth, talent, and delivering exceptional customer service.

Location: UK (Remote working, with occasional travel to Swindon Hub)

Responsibilities

• Act as the single point of contact and coordination for all phases of the international relocation process.
• Coordinate and manage the delivery of all relocation services based on individual client policies.
• Build long term relationships with all customers and ensure an excellent customer service is provided and in a timely manner.
• Manage and maintain all internal and external relationships.
• Take responsibility for all elements of the relocation and demonstrate knowledge on all services and products.

Requirements

• Minimum of 2-3 years’ experience in a role requiring strong customer service, coordination, or project management skills.
• Ability to manage a high volume of work and a busy mailbox within a fast-paced environment.
• Excellent organisation and multi-tasking skills.
• Ability to work independently and use own initiative.
• Experience traveling and living abroad, or strong project coordination background.
• High level of accuracy and process orientation.

Benefits

• Extensive new hire training.
• Full IT equipment provided.
• Reward & Recognition Programmes.
• 23 days holiday plus bank holidays.
• Additional days off for birthday and Christmas Eve.
• Private Medical Scheme.
• Long Term Sickness insurance.
• Pension Scheme.
• Life Insurance.
• Employee discount platforms.
• Wellbeing initiatives.
• Employee Resource Groups.