Construction Defect Adjuster

The Commercial General Liability (CGL) Claims Adjuster handles complex third-party bodily injury and property damage claims under commercial general liability policies, requiring expertise in coverage analysis, liability, litigation, and risk management.

Location: United States

Salary: $88,000 - $120,000 USD annually

Responsibilities

• Investigate and manage a caseload of CGL claims including premises liability, slip and fall, product liability, construction defect, and contractual liability exposures.
• Drive timely claim resolution through proactive management and documentation.
• Analyze complex policy language to determine coverage applicability.
• Conduct liability investigations, review incident reports, contracts, and medical records.
• Manage litigated files, oversee defense counsel, and participate in litigation processes.
• Negotiate settlements within delegated authority, evaluate settlement value.
• Identify and pursue risk transfer opportunities, including additional insured tenders, contractual indemnity, and subrogation.
• Maintain communication with insureds, claimants, brokers, clients, and internal stakeholders.
• Maintain thorough documentation, ensure compliance with regulations, and participate in audits.
• Support organizational quality initiatives, process improvements, and team development.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree or equivalent work experience.
• Adjuster licensing as required by jurisdiction(s).
• Minimum of 5+ years of commercial general liability claims handling experience, with preference for litigated and construction-related claims.

Benefits

• Comprehensive benefits including medical, dental, vision, 401k with matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and voluntary benefits.

Additional Information

• The role is based in the US with a salary range of $88,000 - $120,000 USD annually.
• Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
• The role involves mental, physical, and auditory/visual demands as typical for an office-based position.