Chief Technology Officer

Net at Work, founded in 1996, is a leading technology advisor and solution provider for small and mid-size businesses in North America, offering industry-specific solutions through ERP, HCM, and CRM integrations.

Location: United States

Salary: $180,000 to $200,000 plus bonus

Responsibilities

• Own and oversee Net at Work’s internal business application ecosystem, ensuring systems are reliable, secure, scalable, well-supported, and aligned with business operations.
• Lead rollouts of new internal applications and major system enhancements across departments, including planning, requirements, testing, training, adoption, and post-launch support.
• Apply sound SDLC practices, development best practices, and delivery frameworks to application rollouts, integrations, vendor-led implementations, and internal technology projects.
• Oversee core technology operations, including infrastructure, cloud platforms, network operations, collaboration tools, end-user support, monitoring, escalation, and incident management.
• Head the company’s internal security function, including security policies, controls, access management, risk management, vulnerability management, security awareness, and incident readiness.
• Establish practical technology roadmaps, governance processes, operating standards, and prioritization models that support day-to-day business needs and company growth.
• Manage technology vendors, implementation partners, licensing, renewals, support contracts, budgets, forecasts, and related technology spend.
• Support technology due diligence and integration planning for acquisitions, with a focus on applications, infrastructure, security, vendors, licensing, and operational continuity.
• Build and lead a service-oriented technology organization focused on reliability, responsiveness, security, documentation, accountability, and business partnership.
• Partner closely with the COO and leaders across Finance, Legal, Compliance, People & Learning, Sales, Service, Operations, and customer experience to support business priorities.

Requirements

• 15+ years of progressive experience in IT, technology operations, business systems, infrastructure, cybersecurity, application delivery, or related areas.
• 8+ years in senior technology leadership roles.
• Experience owning enterprise business applications, internal systems, infrastructure, end-user support, and technology operations.
• Demonstrated success leading internal application implementations, platform rollouts, business systems transformations, or vendor-led technology projects.
• Strong understanding of SDLC, application delivery best practices, implementation frameworks, integrations, testing, release management, and production support.
• Cybersecurity leadership experience, including security controls, access management, risk management, compliance, incident response, vendor oversight, and executive reporting.
• Experience managing technology budgets, vendors, licensing, renewals, implementation partners, and support contracts.
• Experience in professional services, managed services, consulting, SaaS, technology services, or B2B services environments strongly preferred.
• Bachelor’s degree required; master’s degree preferred.

Benefits

• Base salary range: $180,000 to $200,000.
• Eligible for a bonus according to company plan.
• Health and Welfare (Medical, Dental, Vision)
• Accident, Critical Illness, and Hospital Indemnity
• Employee Assistance Program (EAP)
• Life and AD&D Insurance
• Short- and Long-Term Disability Insurance
• Flexible Spending Accounts
• Transportation and Parking Accounts
• Health Savings Accounts (with company contribution)
• Retirement Planning (401k with matching contribution)
• Legal Benefits
• Identity Theft Protection
• Pet Insurance
• Wellness Program Offerings
• Paid Time Off, starting at 15 days annually, accrued per pay period.
• 8 Paid Holidays per year, including 1 floating holiday.

Additional Information

• Application deadline is August 31, 2026, but early applications are encouraged.
• The company is committed to diversity and inclusion, providing a discrimination-free workplace.
• This is an equal opportunity employer.