Cash Posting (13_01) - Cash Posting Specialist

The Cash Posting Representative at Digitech plays a critical role in revenue cycle operations by accurately posting, allocating, and reconciling payments from various sources, ensuring client accounts are balanced and up to date. This remote position requires attention to detail, organization, and the ability to work in a fast-paced environment.

Location: Remote

Salary: $45,760 – $45,760

Responsibilities

• Receive, process, and reconcile payments from multiple sources, including EFTs, paper checks, and credit card transactions
• Accurately post payments and adjustments to patient accounts in accordance with payer rules, internal procedures, and client-specific requirements
• Perform daily balancing of assigned client accounts, ensuring that all payments, deposits, and batch totals align with financial documents and internal records
• Reconcile transactions against bank statements and related documentation to ensure accuracy, identify discrepancies, and resolve issues promptly
• Research and resolve posting variances, missing payment details, misapplied funds, and other exceptions to support accurate account maintenance
• Maintain timely and detailed documentation of all posting activities, reconciliations, and variances in alignment with department standards
• Collaborate with team members, supervisors, and cross functional departments, including Billing, Payment Posting, and Client Support, to resolve complex posting issues
• Support special projects such as bulk reconciliations, process improvements, or new client onboarding as assigned by the Cash Posting Manager
• Additional job duties as assigned

Requirements

• High School Diploma or equivalent
• Previous experience processing payments, reconciling accounts, or working in cash posting or revenue cycle roles is preferred
• Strong multitasking ability with the capacity to manage high volume, deadline driven work
• Demonstrated ability to work collaboratively with internal teams and external partners
• Professional, courteous, and positive demeanor when interacting with clients, teammates, and other departments
• Ability to maintain composure and accuracy under pressure or during periods of high workflow
• High computer literacy, including comfort navigating multiple systems and working with dual monitors
• Strong follow through and commitment to accurate, timely completion of work
• Solid mathematical skills and financial accuracy; ability to identify and resolve numerical discrepancies
• Dependable, punctual, and accountable, with a willingness to ask questions and seek clarification when needed
• Quick learner with strong attention to detail and a habit of maintaining clean, organized records
• Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment

Benefits

• Competitive salary, commensurate with experience
• Comprehensive benefits package including 401(k) Plan