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LexitasCustomer Support
Calendar Specialist
Remote$22/hrPosted today
Lexitas is seeking a proactive and detail-oriented Calendar Specialist to coordinate nationwide legal services, including court reporting, videography, interpreting, and remote conferencing. The role involves client communication, scheduling logistics, and vendor coordination to ensure smooth legal proceedings.
Location: Remote
Salary: $22/hr
Responsibilities
- Coordinate the scheduling of legal proceedings across the U.S., including court reporters, videographers, interpreters, and conference room bookings.
- Communicate directly with clients and independent contractors to manage and confirm service requests.
- Accurately enter deposition and client information into proprietary scheduling software.
- Track active jobs, monitor status updates, and communicate changes to internal teams.
- Identify and qualify out-of-area vendors based on rate, turnaround, and service requirements.
- Support clients and team members in using the online scheduling portal and virtual conferencing tools.
- Maintain accurate, detailed notes for each job to ensure smooth handoffs and production.
- Assist in managing key client accounts and escalate urgent issues when needed.
- Update and maintain SOPs and complete daily checklists to ensure consistency.
- Ensure all data handling complies with HIPAA and applicable privacy regulations.
- Collaborate with cross-functional teams to support special projects and scheduling trends.
Requirements
- Impeccable attention to detail and a commitment to delivering accurate, high-quality work.
- Strong written and verbal communication skills.
- A customer-focused mindset with the ability to manage client expectations and resolve issues professionally.
- Comfort in a fast-paced, multitasking environment with strict deadlines.
- Willingness to adapt to changing priorities and business needs.
- Familiarity with legal service environments, particularly deposition scheduling, is a plus.
- A team-first attitude and strong sense of accountability.