Applied AI Engineer (Japan)

BJAK is a leading Southeast Asian insurance platform founded in 2019, focused on providing smarter financial solutions through innovative products and AI-driven systems. The company values passionate builders who aim to redefine financial services for a broad audience.

Location: Japan

Responsibilities

• Build AI agents, workflows, tools and automations that solve real customer, product and operations problems.
• Apply LLMs, retrieval, tool calling, evaluations, guardrails and automation to practical financial workflows.
• Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling and product intelligence.
• Work with product and engineering teams to identify what is worth building, then build it quickly and improve it in production.
• Design around real constraints: accuracy, hallucination risk, latency, cost, security, compliance and user trust.
• Turn manual processes into reliable AI-enabled systems that can scale.

Requirements

• Hands-on engineering ability, not just AI strategy or management experience.
• Experience building AI agents, LLM apps, RAG systems, automation workflows, copilots or AI-enabled tools.
• Strong coding ability in Python, TypeScript, JavaScript or similar practical stack.
• Good judgement on what should be automated and what should not.
• Able to ship working systems, test quality and improve reliability over time.
• Fintech, banking, support automation, risk, KYC, fraud, CRM or operations automation experience is a strong plus.

Additional Information

• This role is based in Japan. This is a hybrid role. You are expected to work from our Japan office at least 3 days per week.