AI Operations Manager

A managerial role within Storm Ideas' AI Operations team, focused on operational management, reliability, and continuous improvement of AI tooling, platforms, and workflows used across the business.

Location: Remote (UK)

Salary: Up to £32,500/yr

Responsibilities

• Take operational ownership of the configuration, reliability, and technical standards of Storm's AI tools and AI platforms
• Lead the AI Operations team's technical response when AI tools, platforms, or underlying capabilities change
• Set and uphold technical operational standards for AI tooling within the AI Operations team's remit
• Improve visibility around AI tool configuration, AI platform usage, AI tool access administration, and AI platform operational performance
• Identify weak, unstable, or high-friction AI tooling operations, develop technical solutions and drive them to be durable and scalable
• Give leadership clearer visibility on where the AI tooling stack is performing reliably, where it is fragile, and what AI platform or tooling changes are needed next

Requirements

• Demonstrable experience in the operational management of technical platforms, specifically AI tools or AI platforms
• High agency and strong ownership of technical operational outcomes
• Sound decision-making under ambiguity and pace
• Ability to prioritise hard trade-offs on a technical platform stack and act decisively
• Ability to drive technical operational improvements to completion, not just propose them
• Clear, direct technical communication and the confidence to hold technical standards
• Genuine command of AI tools and AI platforms, and a strong instinct for how fast the AI tooling environment is moving
• Strong technical aptitude on AI platforms specifically: LLM platform configuration, prompt and agent configuration, AI tool APIs and integrations, AI tool permissions, AI-related automation, and AI workflow dependencies
• Sound judgment about when to act, when to ask, and how to translate between user needs and AI platform realities
• Energy, discipline, and follow-through to operate at sustained pace

Benefits

• £32,500 per year, full-time, permanent
• 33 Days Paid Leave and Benefits
• Edinburgh office or fully remote working from anywhere in the UK
• High-end, fast computer
• All the latest software and productivity tools

Additional Information

• This role is for someone who wants real responsibility for the operational quality of AI tooling.
• The role requires practical technical judgment on AI platforms and tooling.
• This is not a predictable maintenance role.
• Storm Ideas is an AI-native agency with a remote-first approach, working with global clients, especially in US entertainment.