Wholesale Account Executive

Deephaven Mortgage is hiring for Wholesale Account Executives in the non-QM mortgage space. The role involves developing and maintaining broker relationships to grow the company's wholesale lending business.

Location: Charlotte, North Carolina

Responsibilities

• Make daily outbound calls to develop new accounts and follow up regularly to ensure client satisfaction
• Answer loan pricing and scenario questions
• Work closely with operations to resolve any issues
• Work with partners to assist in account development
• Manage client expectations and develop trust
• Manage tracking and reporting of monthly volume and loan quality
• Remain up to date with regulatory industry standards and requirements

Requirements

• 2+ years of mortgage lending experience
• Well-developed understanding of mortgage underwriting, processing, closing and sales procedures
• Excellent interpersonal and account development skills
• Exceptional customer service skills, with attention to detail and follow through
• Ability to work well independently, in a fast-paced environment
• Strong desire to progress, learn and begin a long-term career with the right company
• Exhibits confidence and empathy when dealing with current and potential customers
• Accurately represents Deephaven Mortgage and our wholesale team’s capabilities and strengths
• Conducts himself/herself in a professional manner regardless of the situation
• Team player committed to excellence, working hard and having fun
• Experience with Encompass/Point/mortgage origination systems (preferred)

Benefits

• Flexible Time to Recharge – Personalized Time Off for What Matters
• Future Finance Focused – Generous employer-matched 401(k) plan
• Community Connect– Philanthropy Committee that creates charitable initiatives
• Health from Day One – Comprehensive health insurance starting on day one of employment
• Family Matters – Competitive maternity and paternity leave
• Culture & Celebrations – Culture Committee with team-building events and celebrations
• Ideas Welcome – Encouraging thought leadership and innovation
• Guidance & Growth – Mentorship opportunities for career development
• Perk Up – Exclusive discounts on travel, tech, pets, legal, and more