Virtual Assistant - Scheduler

Mira Staffing is committed to empowering businesses by providing highly skilled virtual assistants to clients worldwide. Their mission is to help everyone thrive, not just survive, by prioritizing people, fostering growth and excellence, and valuing every contribution.

Location: Remote

Responsibilities

• Receive inbound and make outbound calls to prospective or existing customers to promote products or services.
• Deliver scripted sales pitches to persuade potential customers to purchase or sign up for services.
• Explain the features and benefits of the products or services being offered.
• Handle customer inquiries and provide detailed information on the company's offerings.
• Obtain and record customer information, including contact details and purchasing preferences.
• Meet or exceed sales and call quotas set by the company.
• Update and maintain customer databases and records.
• Follow up with interested customers to secure sales or schedule appointments for the sales team.
• Handle rejection professionally and maintain a positive attitude.
• Participate in training programs to improve product knowledge and sales techniques.

Requirements

• Excellent communication skills: Ability to clearly and persuasively convey information to customers.
• Strong sales ability: Confidence in making sales pitches and convincing customers to take action.
• Customer service skills: Patience, active listening, and problem-solving capabilities.
• Organizational skills: Ability to manage and update customer data efficiently.
• Resilience: Ability to handle rejections and stay motivated.
• Basic computer proficiency: Ability to use call center software, CRM systems, and input customer information.
• Previous experience in real estate or home inspection industry is a plus.
• Familiarity with CRM software and sales tracking tools.
• Ability to work in a target-driven environment.

Benefits

• Permanent remote work.
• Competitive salary and benefits package.
• Opportunity to work in a diverse and inclusive environment.
• Career growth and professional development opportunities.
• Supportive and collaborative team culture.