ClayEngineering

Technical Delivery Manager

Remote (US)Posted yesterday

Clay is a global design agency creating digital products and brands for clients including Meta, Slack, Google, Snapchat, Amazon, Coinbase, and startups. They are seeking a Technical Delivery Manager to bridge internal development and enterprise clients, ensuring technical standards and smooth project delivery.

Location: Remote (US)

Responsibilities

Represent Clay in enterprise client calls covering deployment, integrations, performance, security, compliance, and infrastructure topics
Act as a bridge between client stakeholders and Clay's development team
Prepare client-facing technical documentation, including implementation approaches, platform recommendations, technical requirements, and integration overviews
Review technical documentation before client delivery and identify gaps, inconsistencies, or missing information
Respond to client questions regarding security, analytics, integrations, hosting, and platform capabilities
Evaluate and document technology platform recommendations, including CMS selection and migration considerations
Support discussions around SSO, identity management, hosting infrastructure, and deployment planning
Facilitate release planning discussions and coordinate between client stakeholders and Clay's development team
Conduct post-launch reviews and prepare supporting reports and documentation
Support analytics, privacy, and localization initiatives by coordinating requirements, validating implementations, and gathering information needed for client and internal teams.

Requirements

Experience serving as a technical point of contact between clients and engineering or delivery teams
Experience leading technical discussions with enterprise stakeholders
Experience creating technical documentation for client-facing projects
Ability to translate technical discussions into clear, structured, and professional documentation
Strong understanding of modern web platforms and architectures, including Next.js / React-based websites
Familiarity with headless CMS platforms such as Sanity and website migration projects
Experience with analytics and tag management tools (GA4, GTM, Heap, or similar)
Understanding of technical SEO, website performance validation, and post-launch support activities
Familiarity with privacy and consent management solutions such as OneTrust
Understanding of hosting environments, CDNs, third-party integrations, and authentication systems (SSO, Okta, Azure AD, etc.)
Attention to detail and ability to identify risks, gaps, and implementation considerations before they impact delivery
Strong client-facing English, both written and spoken.