Staff Accountant - MX

Lumen is seeking a Senior Director of Product Development for the Public Sector to lead product strategy, development, and operational excellence across government and education offerings. The role involves defining vision, managing complex programs, and aligning cross-functional teams to deliver scalable solutions in a regulated environment.

Location: Remote (US)

Salary: $174,876 – $256,486

Responsibilities

• Define and execute the product strategy for Public Sector offerings, aligning portfolio priorities with organizational goals, market demand, and customer mission outcomes.
• Lead long-term roadmap planning across multiple initiatives, balancing innovation, regulatory requirements, technical feasibility, and business value.
• Build business cases and investment priorities that support growth, differentiation, and scalable delivery for government and education customers.
• Lead the end-to-end lifecycle across product and technical initiatives, from concept, validation, and requirements through development, launch, and iterative enhancement.
• Oversee a portfolio of complex programs and product deliverables, ensuring timelines, dependencies, resource plans, and milestones are synchronized across teams.
• Drive prioritization using customer insight, operational data, technical constraints, and business impact.
• Ensure requirements are clearly defined and translated into actionable technical plans that support quality, compliance, security, accessibility, and usability standards.
• Serve as the central communication point across engineering, operations, sales, legal, and executive stakeholders, tailoring updates to technical and non-technical audiences.
• Establish standardized reporting, governance, and executive communication mechanisms that create transparency around progress, risks, decisions, and outcomes.
• Lead, coach, and mentor product leaders, program managers, and cross-functional teams to deliver with consistency, accountability, and speed.
• Partner closely with engineering, QA, operations, sales, marketing, finance, and legal to remove obstacles and enable seamless execution.
• Define and manage KPI, measurement, and frameworks that provide visibility into delivery health, product performance, quality, cost efficiency, and business impact.
• Track budgets, ROI, and resource allocation across multiple initiatives, ensuring effective prioritization and fiscal discipline.
• Identify risks early, implement mitigation plans, and improve delivery predictability through consistent operating rhythms, tooling, and reporting.

Requirements

• 10+ years of leadership experience in product management, product development, technical program management, or a related discipline.
• Proven success leading complex product portfolios and large-scale technical programs with multiple stakeholders and cross-functional dependencies.
• Demonstrated ability to build and launch products from concept to scale while establishing delivery frameworks, KPIs, and operating mechanisms.
• Strong understanding of government procurement, compliance, security, and policy requirements in public-sector or similarly regulated environments.
• Exceptional communication, executive presence, and stakeholder management skills, with the ability to translate technical complexity into clear business insight.

Benefits

• Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Additional Information

• This position offers a salary range of approximately $174,876 to $256,486 depending on location, with additional benefits and incentives. Background screening and equal opportunity employment policies apply.