Specialist IIIa - Process Improvement, Remote Jacksonville

Specialists apply discipline-specific or institutional knowledge and skills in the performance of departmental activities supporting the company's operations. They typically have a post-secondary degree, certification, or on-the-job training, and may manage a small team while functioning as individual contributors.

Location: Remote (US)

Salary: $65,400–$106,200/yr

Responsibilities

• Serve as a liaison between internal clients and functional departments; help clients achieve their objectives by serving as a resource in the interpretation, application and compliance with internal and external laws, regulations, policies, procedures, standards and practices.
• Identify risks, evaluate controls and prepare findings and recommendations. Implement compliance programs to prevent illegal, unethical or improper business practices.
• Ensure through audits that the organization’s programs are consistently administered in compliance with organizational policies and procedures, contractual obligations, rulings, laws and government regulations.
• Monitor and evaluate the effectiveness of solutions, policies, practices and processes to ensure continuous improvement, good client relations and adherence to business requirements.
• Develop, implement, administer and revise policies, procedures and programs that meet business needs; assist and/or lead program development and enhancements.
• Research, analyze, maintain, modify, validate and prepare data, information and content used in making business decisions. Present findings and articulate results.
• Produce, edit and distribute a variety of business documents such as reports, proposals, policies, procedures, audit results, issue papers, marketing materials, newsletters, brochures, etc.
• Create, present and/or facilitate meetings, webinars, conference calls, training programs, education sessions, certifications, etc. for a variety of internal and external audiences.
• May represent assigned function at external hearings, mediations, audits, meetings, etc.
• Participate on or lead larger, more complex departmental and/or divisional projects. Plan, organize, monitor and control projects to ensure the effective use of resources and adherence to project management standards and reporting requirements.
• May participate on Company workgroups and initiatives.
• Develop and build internal partnerships to improve communication, coordination, collaboration and effective working relationships within own department and across the Company.
• May mentor and coach less experienced coworkers on the technical and interpersonal skills needed for effective job performance.

Requirements

• 4+ years related work experience.
• Related Bachelor’s degree or additional related equivalent work experience.

Benefits

• Medical, dental, vision, life and global travel health insurance.
• Income protection benefits: life insurance, short- and long-term disability programs.
• Leave programs to support personal circumstances.
• Retirement Savings Plan including employer match.
• Paid time off, volunteer time off, 10 holidays and 2 well-being days.
• Additional voluntary benefits available; and a comprehensive wellness program.