All jobs
IntappCustomer Support
Senior Engagement Manager
Charlotte, NCPosted 2 days ago
The Senior Engagement Manager at Intapp is responsible for managing client-facing projects, coordinating resources, tracking budgets, scope, and schedule, and ensuring successful project delivery. This role requires experience in project management within enterprise software environments and strong communication skills.
Location: Charlotte, NC
Responsibilities
- Work with teams across Client Services to keep projects on track, on schedule, and within scope.
- Coordinate internal resources and third parties/vendors for project execution.
- Track and analyze project budget performance, including expenditures and procurement.
- Track and analyze project scope and schedule, reporting on changes or risks, and suggesting improvements and mitigations.
- Escalate projects to management and key stakeholders as needed.
- Maintain and report on the projects pipeline.
- Create and maintain comprehensive project documentation.
- Close out projects at completion, passing deliverables and documentation to operations.
Requirements
- At least 5-7 years’ experience in a Project Manager/Engagement Manager role, ideally with enterprise software.
- Commitment to project management career growth.
- Degree educated.
- Strong analytical and problem-solving skills.
- Ability to work well with large and diverse virtual teams.
- Ability to work under pressure.
- Experience with task scheduling.
- Experience with project management practices and tools.
- Excellent client-facing and internal communication skills.
- Excellent written and verbal communication skills.
- Solid organizational skills, including attention to detail and multitasking.
- Experienced user of MS Office.
- Experience in the legal, financial or professional services sectors is beneficial.
Benefits
- Opportunity to develop professionally with training and continuing education support.
- Modern, inspiring work environment with open offices.
- Complimentary lunches and fully stocked kitchens.
- Wellness and flexible time off programs.
- Family-formation benefits and support during family-building.
- Paid volunteer time off and donation matching program.
Additional Information
- Intapp is an equal opportunity employer.
- The company will not hire through text message, social media, or email alone.
- All legitimate job openings are posted on the official career site.
- Candidates should be cautious of scams and only communicate through official channels.