Senior Account Manager

Scorpion is a leading provider of technology and services helping local businesses thrive through digital marketing solutions including SEO, reviews, advertising, email marketing, chat, social media, and website management. They combine AI support with human expertise to deliver personalized tools and support.

Location: United States

Salary: $80,000–$102,500/yr

Responsibilities

• Develop and maintain strong, long-lasting client relationships by understanding their needs, objectives, and business goals.
• Lead internal and external training sessions on digital marketing, Scorpion systems and brand specifics.
• Develop and implement comprehensive digital marketing strategies in collaboration with internal teams, including SEO, paid advertising, social media management, chat, and content marketing.
• Monitor and analyze campaign performance, providing insights and recommendations for improvements to clients, covering SEO, PPC, and social media KPIs.
• Identify opportunities for upselling and expanding services within existing client accounts.
• Work closely with internal teams, including Directors, SEO specialists, paid advertising experts, social media managers, and content writers, to ensure client success.
• Manage client budgets, ensuring efficient allocation of resources to achieve campaign objectives and ROI.

Requirements

• Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field or equivalent practical experience.
• 4+ years of professional experience in client-facing account management.
• 2 years in an Account Manager role or comparable experience.
• Proven experience as an Account Manager in a digital agency setting.
• Experience working as part of a team.
• Strong understanding of digital marketing channels, strategies, and tactics, including SEO, social media, and paid advertising.
• Excellent oral and written communication skills.
• First class organizational skills.
• A keen eye for detail and an understanding of budget restraints.
• Willingness to learn new programs.
• Ability to interpret and leverage data for decision making.
• Proven ability to work under pressure in a fast-paced environment.
• A personable and professional character to build client rapport.
• The confidence to gain client trust.

Benefits

• 100% employer-paid medical, dental, and vision insurance.
• Flexible paid time off.
• Paid parental leave.
• Paid cell phone and service.
• Remote office allowance.
• Professional development and courses.
• Regular manager check-ins for performance and career growth.