SaaS Project/Marketing Manager

A SaaS company is seeking a Project/Marketing Manager to coordinate product delivery, client success, and growth initiatives. The role involves project management, client interaction, digital marketing, and business development.

Location: Remote (UK)

Salary: US$1,500 per month

Responsibilities

• Lead client discovery and requirements-gathering sessions
• Translate business requirements into clear development tasks
• Manage timelines, priorities, and stakeholder communication
• Provide regular project updates and status reporting
• Coordinate developers, designers, and stakeholders
• Manage sprint planning, stand-ups, reviews, and retrospectives
• Track project milestones and delivery schedules
• Ensure work remains within scope and deadlines
• Document bugs, issues, and feature requests
• Reproduce and prioritize technical issues
• Assist with testing and acceptance validation
• Communicate technical requirements clearly to developers
• Create user stories and acceptance criteria
• Maintain project documentation, SOPs, backlogs, and roadmaps
• Create and coordinate marketing campaigns across SaaS products
• Manage content calendars and social media activity
• Monitor campaign performance and recommend improvements
• Support website updates and marketing collateral
• Track leads, sales pipelines, and key KPIs
• Maintain CRM records and reporting
• Support outbound prospecting and inbound enquiries
• Identify growth opportunities and process improvements
• Support onboarding and customer adoption
• Track feedback and feature requests
• Contribute to retention and customer satisfaction initiatives

Requirements

• Excellent spoken and written English
• Confident communicating with customers, executives, and technical teams
• Strong meeting facilitation and presentation skills
• Minimum 3 years' experience managing SaaS products, web application projects, and software delivery teams
• Experience with Agile/Scrum methodologies
• Managing developers and stakeholders
• Delivering projects on time and within scope
• Understanding SaaS products and web applications, APIs and integrations, databases and data structures, front-end and back-end systems, software development lifecycles, bug reporting and QA processes, version control concepts

Benefits

• Fully remote position
• Full-time employment
• UK working hours (Mon–Fri)
• Direct access to company leadership
• Exposure to multiple SaaS products
• High ownership and autonomy
• Growth and advancement opportunities