Retail Banking Specialist - Fully Remote | Upto $1450 Part-time

Mercor connects elite creative and technical talent with leading AI research labs. The company is headquartered in San Francisco and has notable investors including Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Location: Remote

Salary: $1,150–$1,450 per completed task

Responsibilities

• Review and evaluate AI-generated outputs related to consumer lending decisions, deposit account servicing, regulatory compliance, and customer communication.
• Create realistic scenarios based on retail banking workflows such as mortgage origination, personal loan underwriting, account opening/closing, fraud escalation, and regulatory examinations.
• Annotate, label, and validate data across retail banking use cases like credit decisioning, KYC/AML procedures, and customer dispute resolution.
• Provide structured feedback on AI accuracy in areas such as banking regulations (Reg Z, Reg E, TILA, RESPA, BSA/AML), product terms, and industry-specific terminology.
• Collaborate asynchronously with research teams to refine evaluation frameworks for banking-domain AI.

Requirements

• 3+ years of professional experience at a commercial bank, credit union, or retail banking institution.
• Background in one or more areas such as branch operations and management, consumer or mortgage lending, deposit operations and treasury services, compliance, risk, or audit (BSA/AML, CRA, fair lending), relationship management, or private banking.
• Strong analytical thinking and ability to translate retail banking workflows into structured evaluation tasks.
• Clear written communication and attention to detail.

Benefits

• Task Completion Pay: $1,150–$1,450 per completed task, subject to change as the project evolves.
• Performance Bonus: Top performers receive a weekly bonus incentive on top of their per task rate.
• Hourly Opportunity: Top performers may be invited to transition to an hourly compensation model based on sustained quality and throughput.

Additional Information

• Application process involves uploading a resume, completing an AI interview based on the resume, and submitting a form.
• Resources and support are available at https://talent.docs.mercor.com/welcome and support can be reached at support@mercor.com.
• Applications are reviewed daily, and applicants are encouraged to complete the AI interview and application steps.