Remote Operations Engineer (Utility BESS)

The role involves remote diagnostics, incident response, and technical support for power systems, primarily in renewable energy and BESS sectors. It requires coordination with various teams and stakeholders, with opportunities for professional growth and remote work.

Location: Remote (Europe)

Responsibilities

• Reviewing first-case notifications, alarms, trips, and performance deviations.
• Performing remote diagnostics across BMS, EMS, SCADA, PCS/inverters, PPC, HVAC, fire systems, switchgear, and communications systems.
• Supporting safe remote resets, restarts, return-to-service checks, and incident response.
• Coordinating with field teams, OEMs, asset owners, contractors, and internal O&M teams.
• Preparing technical reports, incident records, alarm summaries, and maintenance support information.
• Supporting root cause analysis, warranty claims, availability reporting, and continuous improvement.
• Maintaining alarm response guides, escalation procedures, and troubleshooting workflows.

Requirements

• Technical qualification in electrical engineering, power systems, automation, renewables, or similar.
• Experience in BESS, renewables, power generation, substations, industrial maintenance, or electrical O&M.
• Knowledge of SCADA, EMS, BMS, PCS/inverters, PPC, CMMS, and industrial communications.
• Strong troubleshooting, reporting, and stakeholder communication skills.
• Ability to work under pressure and support shift/on-call arrangements where required.

Benefits

• A dynamic environment with high responsibilities and an independent working style.
• The opportunity for professional development and growth in one of the most fast-growing industries.
• An environment of open communication where all ideas and opinions are valued.
• Collaboration with an international and diverse team from all over Europe.
• Possibility for remote work.
• Qualified training and support with our buddy system.
• A detailed introduction to our product portfolio.
• Competitive salary and a great bonus structure.
• Attractive additional benefits that vary depending on the country.