Operations Logistics & Supply Chain Coordinator - Freelance, Remote

This role involves managing the flow of goods, shipments, and logistics operations for a pet products manufacturer and distributor, supporting operational efficiency and data accuracy.

Location: Remote (US)

Salary: $7 per hour

Responsibilities

• Manage end-to-end routing and receiving of FOB and POE orders
• Coordinate all domestic shipments across multiple divisions and warehouses
• Schedule pickups/deliveries, track in-transit orders, and resolve exceptions with carriers and 3PLs
• Source and quote with multiple trucking companies to secure best rates and service levels
• Build and maintain a carrier rate matrix and preferred carrier list
• Monitor carrier performance (on-time, damage claims, responsiveness) and escalate issues
• Enter and reconcile freight bills; validate charges against quotes and agreements
• Maintain accurate shipment, costing, and routing data in ERP (AMT preferred)
• Prepare shipment documentation, PODs, and audit files for finance
• Serve as backup to the Import Manager for overseas shipments
• Track inbound containers/airfreight and collaborate with customs brokers and freight forwarders
• Help ensure compliance and document readiness (commercial invoices, packing lists, arrival notices)
• Provide timely status updates to the Director of Operations, warehouses, and internal teams
• Produce basic reports on costs, transit times, and exceptions; recommend improvements
• Uphold SLAs and contribute to SOPs that enhance speed-to-floor and data integrity

Requirements

• 2+ years as an Operations/Logistics/Supply Chain Coordinator (hard requirement)
• Proven ability to route, ship, and bill POE and FOB orders end-to-end
• Hands-on domestic freight coordination with multi-carrier rate quoting and scheduling
• Costing experience, including entering and reconciling freight bills
• ERP proficiency (AMT preferred) and Outlook; strong Excel/Sheets skills
• Technical: Domestic freight coordination, carrier quoting/negotiation, ERP data entry (AMT preferred), Outlook, Excel/Sheets, shipment documentation, basic EDI familiarity
• Analytical: Cost comparison, variance analysis, exception/root-cause tracking, reporting
• Communication: Clear, timely updates to internal teams, carriers, and warehouses; escalation when needed
• Work style: Detail-obsessed, organized, proactive, dependable; able to work independently and within a team
• Mindset: Continuous improvement, service-oriented, calm under pressure, solutions-first

Benefits

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or similar or higher operating system