Neuroscience Territory Account Specialist - Minnesota/Iowa

This is a field-based and remote opportunity supporting key accounts in an assigned geography as a Territory Account Specialist for Novartis, focusing on personalized customer engagement and improving patient outcomes.

Location: Remote (US)

Salary: $119,700–$222,300/yr

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Requirements

• Bachelor’s degree required from 4-year college or university.
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. Candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcome.
• Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers.
• Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws.
• Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.

Benefits

• Performance-based cash incentive.
• Eligibility for annual equity awards.
• Comprehensive benefits package including health, life and disability benefits.
• 401(k) with company contribution and match.
• Generous time off including vacation, personal days, holidays, and other leaves.

Additional Information

• The position will be filled at a level commensurate with experience, ranging from Associate to Executive Territory Account Specialist.
• Driving is an essential function of this role; a valid and unrestricted driver’s license is required.
• COVID-19 vaccination may be required based on customer-facing role guidelines, with accommodations available.
• Initial training will be required, including home study.