Manager, Software Engineering

We are seeking an experienced and forward-thinking Manager, Software Engineering to lead our engineering team in building and operating reliable, scalable, and high-impact digital products. This leader will be responsible for driving engineering excellence across the full software development lifecycle, leveraging modern development practices, robust architecture and data-informed decision-making.

Location: United States

Responsibilities

• Serve as both a technical leader and people manager, guiding your team to make sound architectural and engineering decisions.
• Support your team through regular one-on-ones, clear communication of priorities, cross-functional collaboration, and by proactively removing blockers and resolving conflicts.
• Mentor and develop team members, fostering career growth, engagement, and a high-performance culture.
• Partner with business and technology leadership to align on priorities, manage stakeholder expectations, and deliver impactful outcomes.
• Provide accurate effort estimates and technical input for new features, enhancements, and product initiatives.
• Promote ownership and accountability across the full software development lifecycle (SDLC), from design through delivery and operations.
• Collaborate closely with product management and design to prioritize and execute on the team’s roadmap.
• Work with fellow engineering leaders to continuously improve engineering practices, processes, and overall team effectiveness.
• Encourage the adoption of AI development tools and intelligent solutions to improve productivity and product capabilities.
• Participate in security and compliance governance, including PCI and PII standards.
• Take on additional responsibilities as needed to support team and organizational success.

Requirements

• 8+ years in a software engineering role following Agile development processes
• 3+ years in team lead or management role
• Strong understanding of software engineering best practices
• Solid track record of leading a software engineering team in a technical capacity
• Demonstrated ability to drive technical excellence, pushing innovation and quality
• Experience leading geographically dispersed teams in a collaborative, team-driven environment.
• Adept at prioritizing and balancing multiple projects in a constantly evolving environment.
• Strong understanding of system design, scalability, performance and reliability best practices.
• 5+ years of hands-on experience architecting, designing and developing technology platforms using Ruby on Rails, Node.js, JavaScript, TypeScript.
• 3+ years of experience working with relational and NoSQL database platforms (MySQL, MongoDB)
• Some experience with modern caching technologies (Redis preferred)
• Experience developing and deploying applications in cloud environments, including familiarity with cloud-native architectures and services.
• Deep understanding of service-oriented and event-driven architecture
• Outstanding interpersonal skills: written and verbal, in-person, and remote.