IX Enterprise Revenue Architect - Financial Services

Enterprise Revenue Architects at Gong are strategic partners to the company's largest customers, focusing on revenue transformation through Gong’s AI Operating System, especially within the Financial Services industry.

Location: Remote (US)

Salary: $89,600–$129,500 USD

Responsibilities

• Revenue Transformation Strategy: Partner with senior GTM leaders in the FinServ space to design and execute strategies that modernize their revenue operations through Gong’s AIOS.
• Workflow Architecture: Map current-state FinServ customer processes to AI-driven workflows that translate to revenue outcomes.
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms.
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value.
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross-functional teams on growth.
• Cross-Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey.

Requirements

• 10+ years proven experience in managing complex enterprise accounts with multiple stakeholders
• Experience working with FinServ customers, or working in the FinServ industry
• Track record of owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
• Excellent communication, negotiation, and presentation skills.
• Data-driven mindset with a focus on delivering measurable outcomes.
• Passion for driving customer outcomes and contributing to a high performing and accountable work culture
• Self-starters who excel in high paced environments and thrive in change and ambiguity, with a growth mindset and coachability

Benefits

• Medical, dental, and vision plans
• Wellbeing Fund - flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days
• Work from home stipend

Additional Information

• The annual salary range is $89,600- $129,500 USD.
• Compensation includes base salary, incentive compensation, bonus, equity, and benefits.
• Gong is an equal-opportunity employer.