Intelligent Automation Engineer

NTT DATA is seeking an Intelligent Automation Engineer to develop and implement automation solutions in the insurance domain, utilizing RPA, AI, and IDP technologies. The role involves designing scalable automation workflows, integrating AI models, and collaborating with various teams.

Location: Remote, México (MX-MEX), Mexico

Responsibilities

• Design, develop, and deploy end-to-end UiPath automation solutions across insurance operations.
• Build Agentic AI workflows capable of autonomous decision-making in underwriting, claims adjudication, and policy processing.
• Integrate LLMs (OpenAI/Azure OpenAI) into RPA solutions for claims document summarization, policy document interpretation, risk assessment support, and customer communication automation.
• Implement Intelligent Document Processing (IDP) for FNOL, claims forms, medical reports, KYC, policy applications, and invoices.
• Develop automation for core insurance systems (e.g., Guidewire, Duck Creek, Majesco).
• Ensure compliance with insurance regulations (e.g., HIPAA, GDPR, NAIC, IRDAI, FCA).
• Build scalable RE Framework-based bots with exception handling and audit trails.
• Lead architecture discussions and mentor junior developers.
• Collaborate with underwriting, claims, actuarial, and compliance teams.

Requirements

• 7+ years of hands-on experience in UiPath development.
• Strong expertise in UiPath Studio, Orchestrator, AI Center, Document Understanding, RE Framework, API integrations.
• Proven experience in Insurance domain processes (Claims, Underwriting, Policy Admin).
• Experience integrating Generative AI / LLMs into enterprise workflows.
• Knowledge of insurance core platforms (Guidewire, Duck Creek, etc.).
• Proficiency in C# / .NET.
• Strong understanding of secure data handling in regulated environments.
• UiPath Advanced Developer Certification (preferred).