Instructional Designer

Join a team that puts its People First! First American's National Production Services division provides global title and escrow production support across all channels within First American Title. They are passionate about fostering an inclusive, supportive environment where employees can innovate and reach their full potential.

Location: Remote (US)

Salary: $64,300.00 - $85,700.00 Annually

Responsibilities

• Design and build polished, production-ready learning content including presentation materials, eLearning courses, job aids, and infographics.
• Work with subject matter experts (SMEs) and stakeholders to gather content, clarify requirements, and determine the most effective learning approach.
• Translate complex or technical information into clear, practical, and engaging learning experiences.
• Own training projects from intake to delivery, including interviewing SMEs, designing storyboards, building finished learning solutions, and gathering and applying feedback.
• Apply instructional design best practices to support learning goals.
• Ensure learning solutions are visually clean, intuitive, and easy to use.
• Review feedback and performance data to refine and improve learning assets over time.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 2–5 years of experience designing and developing learning content for adult learners in a corporate or commercial environment.
• Strong visual design instincts or prior graphic design experience.
• Clear written and verbal communication skills.
• Strong hands-on experience creating learning and performance support materials.
• Working knowledge of instructional design principles (e.g., ADDIE, Bloom’s, ARCS, SCARF, etc.) as a practical foundation.
• Experience creating learning content using industry-standard authoring and design tools.
• Ability to create learning materials that are visually appealing, engaging, and learner friendly.
• Openness to using AI tools thoughtfully to improve efficiency and quality in learning design and development.
• Highly organized, with the ability to manage work, prioritize tasks, and meet deadlines in a fast-paced environment.
• Comfortable working independently while also collaborating effectively with a team.
• A passion for and commitment to continuous learning and improvement.
• Familiarity with UX concepts as they relate to learning usability and experience with video or motion elements (preferred, not required).

Benefits

• Medical, dental, vision, 401k, PTO/paid sick leave, employee stock purchase plan.

Additional Information

• This position will be accepting applications on an ongoing basis until the position is filled.
• Pay range is $64,300.00 - $85,700.00 annually, based on various factors.
• Candidates working from an unincorporated area within Los Angeles County will be subject to specific considerations.
• First American considers all qualified applicants, including those with arrest or conviction records, in accordance with applicable laws.
• First American conducts criminal history reviews in connection with a conditional offer, considering the nature of the criminal history in relation to job duties.