Grid Operator

The Grid Operator monitors, controls, and maintains the electrical distribution system to ensure safe, reliable, and efficient electricity delivery. This role requires technical expertise, quick decision-making, and coordination with field and engineering teams, supporting 24/7 operations and emergency response.

Location: Remote (US)

Responsibilities

• Monitor and control the electrical distribution system in real time using control room software.
• Respond promptly to alarms, system abnormalities, outages, and service interruptions.
• Execute approved switching orders following safety procedures and standards.
• Communicate with field crews, engineering teams, leadership, and external stakeholders.
• Maintain detailed system logs, switching records, and event reports.
• Coordinate outages, service restorations, load transfers, and system maintenance.
• Support reliability, safety, and grid stability by identifying and escalating abnormal trends.
• Review feeder loadings, voltage performance, and system capacity daily.
• Provide real-time updates during system events or severe weather.
• Ensure compliance with safety, operational, and regulatory requirements.
• Participate in training, drills, and exercises for storm response and system restoration.
• Liaise with Engineering, Field Operations, and Customer Operations for work orders and switching.
• Support grid modernization initiatives including automation and DER integration.
• Maintain situational awareness of weather, system risks, and field activities.
• Perform additional duties as assigned.

Requirements

• Bachelor’s degree in Electrical Engineering, Engineering Technology, or related field.
• Minimum 5–7 years of experience in power system operations or control room environments.
• Previous utility experience in system operations, dispatch, or control room.
• Knowledge of distribution switching, outage management, and safety protocols.
• Familiarity with grid modernization technologies and automation systems.
• Strong understanding of electrical distribution systems and safety standards.
• Proficiency with SCADA, OMS, and control software.
• Excellent communication, critical thinking, and problem-solving skills.
• Ability to work independently and exercise sound judgment.
• Strong computer skills and quick learner.

Benefits

• Competitive compensation and performance-based incentives.
• Comprehensive health and wellness benefits.
• Retirement savings plan with company matching.
• Generous paid time off and leave benefits.
• Life and accident insurance coverage.
• Opportunities for professional growth and career development.