Demand Response and Load Management Specialist Non-Residential Remote

A Demand Response & Load Management Specialist (Non-residential) supporting the design, startup, scaling, and delivery of demand response and flexible load management programs across the US. The role involves program operations, customer engagement, and offering development.

Location: Nationwide US (Remote – Home Office)

Salary: $108,476.00 - $184,409.00

Responsibilities

• Support the startup and launch of nonresidential demand response and load management programs, including program design inputs, customer engagement strategies, operational processes, and performance tracking.
• Play a hands-on role in program operations, including customer onboarding, event readiness, customer communications, issue resolution, and continuous program improvement.
• Conduct facility level assessments to understand endues loads, controls, operating constraints, and customer priorities relevant to demand response and energy efficiency.
• Work directly with customers to identify flexible load opportunities and support program participation.
• Translate technical and engineering concepts into clear, practical guidance for nontechnical audiences.
• Manage project and program workstreams, including schedules, deliverables, subcontractors, budgets, and internal coordination.
• Interface with utility clients on key deliverables, findings, and recommendations related to nonresidential load management programs.
• Coordinate with multifunctional teams (program operations, engineering, analytics, marketing, and account management) to ensure timely and high-quality delivery of client work.
• Contribute to reports, presentations, and analyses supporting program design, regulatory filings, and client decision-making.
• Support the development, refinement, and scaling of nonresidential demand response and load management offerings, including standard approaches, tools, and best practices.
• Help identify emerging opportunities, technologies, and customer segments relevant to nonresidential flexible load.
• Contribute to business development activities, including proposal development, scopes of work, case studies, and client presentations.
• Share lessons learned from program implementation to inform continuous improvement and national scaling of offerings.

Requirements

• Bachelor’s degree in engineering, energy, facilities management, environmental science, or a related technical field.
• 8+ years of relevant experience in nonresidential energy programs, such as demand response, load management, energy efficiency, facility energy management, or related utility or consulting work.

Benefits

• Flexible workplace arrangements and emphasis on work–life balance.
• Donation matching and volunteer opportunities.
• Tuition reimbursement, professional development resources, 401(k) matching, Employee Stock Purchase Plan.

Additional Information

• This role offers an opportunity to work on nonresidential demand response and flexible load management, combining program execution, customer engagement, and national scale offering development.
• Willingness to travel approximately 25%.