Data Entry Clerk

We are hiring Email Support Representatives to handle customer support requests via email, involving accessing customer accounts and personal data. A background check is required.

Location: Remote (United States)

Salary: $35,000 - $44,000 per year

Responsibilities

• Respond to customer support emails within required response time targets
• Access customer accounts to investigate and resolve reported issues
• Draft clear, professional, and empathetic responses to customer inquiries
• Escalate unresolved issues to senior support staff with detailed notes
• Track all email interactions in the customer support management system
• Meet daily email volume and customer satisfaction targets

Requirements

• High school diploma or GED required
• Excellent written communication skills — professional and clear
• Strong attention to detail when reviewing customer account information
• Must pass a pre-employment background check
• No experience required — full training provided from day one
• Must be a US resident with reliable internet and home workspace