Cruise & Resort Reservation Specialist

A remote position for a Cruise & Resort Reservation Specialist responsible for coordinating vacation bookings, assisting clients with travel arrangements, and providing excellent customer support.

Location: Remote (US)

Responsibilities

• Assist clients with cruise, resort, and vacation reservations
• Research travel options, pricing, promotions, and availability
• Coordinate booking details and ensure accuracy of travel arrangements
• Communicate confirmations, updates, and travel information to clients
• Maintain organized records of bookings and client interactions
• Provide professional support throughout the reservation process
• Stay informed on supplier promotions, destination information, and travel updates

Requirements

• Must be 18+ and based in the United States
• Strong communication and customer service skills
• Detail-oriented with excellent organizational abilities
• Comfortable working independently in a remote environment
• Basic computer and online scheduling system knowledge
• Reliable internet connection and professional communication skills

Benefits

• Flexible remote work environment
• Structured onboarding and ongoing support
• Access to booking tools and travel industry resources
• Professional development and training opportunities
• Supportive and collaborative team environment
• Opportunities for growth based on performance

Additional Information

• This is a fully remote role requiring the ability to remain organized, responsive, and productive in a virtual workspace.
• Application is open to U.S. residents only. Applications outside the U.S. will not be considered.
• AI tools may be used to support parts of the hiring process, but final decisions are made by humans.