Client Sales Development Manager

The Client Sales Development Manager at Blackhawk Network manages top midmarket accounts, builds new client relationships, and fosters revenue growth through account management and prospecting. The role involves engaging with executive decision-makers and promoting Blackhawk's reward and payout solutions.

Location: Remote, United States

Salary: Up to $140,000 (excluding Alaska, California, North Dakota, South Dakota)

Responsibilities

• Manage a portfolio of key clients, building and maintaining strong, long-term relationships that drive revenue and retention.
• Proactively identify and close new revenue opportunities through upsell, cross-sell, and expanded program usage.
• Lead initiatives to increase customer adoption, utilization, and satisfaction with Blackhawk Network.
• Build and maintain a healthy sales pipeline with appropriate coverage to meet and exceed annual targets.
• Accurately forecast revenue and share clear, timely projections with sales leadership.
• Identify and pursue opportunities across multiple buyer personas seeking scalable reward and payout solutions.
• Cultivate relationships through personalized, value-driven communication to advance opportunities.
• Act as a consultative partner, advising customers on how rewards and incentives can drive engagement, participation, and loyalty.
• Deliver compelling product demonstrations that connect solutions to business challenges.
• Navigate complex organizations to identify and engage decision-makers.
• Collaborate with the New Business Account team for onboarding.
• Surface objections, ask discovery questions, and leverage pain points.
• Coordinate with cross-functional teams to support account growth.
• Become a subject matter expert on Blackhawk Network's product suite.
• Maintain CRM hygiene and leverage sales tools like Salesforce, Dynamics, Gong, and SalesLoft.

Requirements

• +5 years of B2B sales experience with a proven record of meeting or exceeding quota.
• Experience managing medium to large customer portfolios and driving revenue growth.
• Experience with incentives, rewards, customer engagement, and research participation solutions is a plus.
• Proficiency in Salesforce and Dynamics; experience with SalesLoft is a plus.
• Exceptional communication and interpersonal skills, with the ability to influence senior stakeholders.
• Highly organized and data-driven, with strong time-management skills.
• A collaborative team player and independent self-starter.
• Bachelor's degree preferred.
• Interest in emerging technologies and AI tools.

Benefits

• OTE up to $140,000, excluding certain states.
• Benefits include 401k with employer match, medical, dental, vision, 12 paid holidays, sick pay, parental leave, life insurance, disability insurance, flexible spending accounts, wellness benefits, and flexible time off.

Additional Information

• Position may be performed remotely within the US, excluding Alaska, North Dakota, and South Dakota.
• Employees within 50 miles of an office are considered hybrid and must come in 2 days a week.