Client Operations Manager I

Parsec creates ultra-low latency, high-performance remote desktop technology for creative professionals, businesses, and individuals. They are growing to support sectors like gaming, entertainment, engineering, and architecture. Parsec is a subsidiary of Unity.

Location: United States

Salary: $70k–$80k

Responsibilities

• Work with UI, encoding/decoding, networking, input, and more across multiple platforms
• Jump into a C codebase on day one and confidently deploy code to more than 5 million people
• Build cutting edge technology in gaming, from video rendering to UDP protocols
• Find low latency solutions to technical challenges
• Listen to customer feedback and interpret community needs

Requirements

• Hands-on experience working in a production C codebase
• Familiarity with macOS app development (e.g., IOKit, CoreGraphics, window/input management) and shipping native apps on macOS
• Familiarity with Windows desktop application development
• A deep desire to learn, improve a product, and make customers happy
• Experience working with a globally distributed team

Benefits

• Comprehensive health, life, and disability insurance
• Commute subsidy
• Employee stock ownership
• Competitive retirement/pension plans
• Generous vacation and personal days
• Support for new parents through leave and family-care programs
• Office food snacks
• Mental health and wellbeing programs and support
• Employee resource groups
• Global employee assistance program
• Training and development programs
• Volunteering and donation matching program