Business / Systems Analyst

A Business / Systems Analyst role focused on enterprise digital banking modernization, bridging technical delivery and operational needs for credit unions.

Location: Canada

Salary: CAD 55–CAD 85

Responsibilities

• Review and validate functional and technical requirements against business objectives.
• Conduct comprehensive operational impact assessments to identify gaps between legacy workflows (Forge 2.0) and future-state workflows.
• Validate member experience workflows, UI/UX configurations, and custom branding needs.
• Drive readiness planning for branches, the contact centre, and operations teams, including drafting internal policy and procedure updates.
• Collaborate with product managers, designers, architects, and developers in Agile delivery teams.

Requirements

• 3+ years of experience as a Business or Systems Analyst in software development projects.
• Strong analytical skills with experience mapping complex operational workflows and business rules.
• Experience facilitating workshops, managing business validation testing, and coordinating business cutover readiness.
• Strong communication and documentation skills.

Benefits

• Opportunity to work on impactful, large-scale modernization initiatives.
• Collaborative and supportive engineering culture.
• Exposure to modern cloud-native technologies and platforms.
• Flexible and dynamic remote delivery environment.

Additional Information

• Originally posted on Himalayas