Business Analyst

Join 3Pillar as a Business Analyst to work on innovative projects, liaising between clients and development teams, analyzing business processes, and supporting project delivery in a remote, global environment.

Location: Remote

Responsibilities

• Act as liaison between the client’s business organization and software delivery teams.
• Conduct comprehensive analysis of current business processes and workflows to identify areas for improvement.
• Collaborate with stakeholders to gather and document business requirements for new initiatives or system enhancements.
• Translate business requirements into functional specifications and technical solutions.
• Develop and maintain project documentation, including business requirements, process flows, and user manuals.
• Work closely with cross-functional teams to ensure alignment and successful implementation of projects.
• Perform data analysis and interpretation to support decision-making and drive business insights.
• Proactively identify risks and issues, and develop mitigation strategies to ensure project success.
• Participate in testing activities, including test planning, execution, and defect management.
• Provide training and support to end-users to ensure successful adoption of new processes and systems.
• Stay informed about industry trends and best practices in business analysis and process improvement.

Requirements

• Minimum of 6-8 years as a Business Systems Analyst, Data Analyst or Business Analyst with a track record of successful project delivery.
• Strong analytical and problem-solving skills, with the ability to think critically and creatively.
• Proficient in various requirement analysis, modeling, and documentation techniques (e.g., business process modeling, BRD,FSD, use cases / user stories, data flow diagrams, data interrogation, data mapping, etc.)
• Proficient with tools to create wireframes/Workflow like Balsamiq, Lucid charts, MS Visio, UML etc.
• Solid understanding of the entire software development lifecycle and various development methodologies (e.g., Agile, Waterfall) and tools (e.g., JIRA)
• Excellent english communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
• Thorough understanding of software development architectures and the entire software development lifecycle.
• Able to work as a transition lead.
• Should possess knowledge to work on AI based projects.

Benefits

• Flexible work environment – remote-first approach.
• Global team learning opportunities.
• Focus on well-being including fitness, mental health, and generous time off.
• Career growth and development opportunities across projects, offerings, and industries.

Additional Information

• Experience with Business Process Management Solutions such as Macess (BPM) is a plus.
• Background in finance/banking is an add-on.
• Knowledge of AI tools and concepts is desirable.