BMC Helix Consultant

Müller's Solutions is seeking a dedicated BMC Helix Consultant to deliver consulting services, implement applications, and support clients in optimizing their BMC Helix solutions.

Location: Morocco

Responsibilities

• Engage with clients to gather and analyze business requirements related to BMC Helix solutions.
• Implement and configure BMC Helix applications according to client specifications.
• Provide technical support and troubleshooting for BMC Helix solutions.
• Train end-users and offer continuous support to ensure client satisfaction.
• Document processes, configurations, and any modifications to the Helix platform.
• Stay informed about updates and best practices related to BMC Helix.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in a consulting role with a focus on BMC Helix.
• Strong understanding of BMC Helix features and functionalities.
• Experience in application implementation and support in a client-facing role.
• Excellent communication and interpersonal skills for effective collaboration with clients.
• Problem-solving skills and a proactive approach to support client needs.
• Ability to work independently and manage multiple priorities in a remote environment.
• BMC Helix certifications are a plus.