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Munson HealthcareCustomer Support
Billing Representative
Not specifiedPosted today
This role involves managing data accuracy and input on billing systems, handling patient inquiries, processing accounts receivable, and coordinating with physicians and referral sources. It requires experience in healthcare billing and strong analytical skills.
Location: Not specified
Responsibilities
- Responsible for data accuracy and input on billing systems.
- Inputting new and updating existing information on billing systems.
- Handling questions from patients or interested persons concerning insurance, credit, or other problems.
- Reviewing and mailing monthly statements, filing electronic claims, and following-up on litigation cases.
- Utilizing billing system to scan patient documents into electronic medical records.
- Following up with physicians and referral sources for documentation/authorization.
- Reviewing accounts receivable statements, posting comments, billing insurance, receiving payments, coordinating refunds, sending statements, and making collection calls.
Requirements
- High school graduate, Associate’s degree in business preferred, with further education in word processing, spreadsheets, and database management.
- Three years experience in a hospital or related employment.
- Proven above average math, analytical, interpersonal, and communication skills.
- Medical terminology preferred.
Benefits
- Tuition reimbursement, in-person and online development, and access to career hub.
- Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
- Free wellness platform for employee and family, plus personalized support.
- Opportunity to share ideas and help shape workplace improvements.
Additional Information
- Schedule: Monday through Friday, 8:00am - 4:30pm.
- Requires vaccination or lab-confirmed immunity for Measles, Mumps, Rubella, and Varicella.
- Must receive a flu vaccine during flu season or have an exemption.
Skills & Tags