Assistente Administrativo Cobrança CLT

Support the credit recovery team by managing administrative processes related to debt collection, documentation, and legal interface, ensuring efficient workflow and compliance.

Location: Curitiba, Brazil

Responsibilities

• Manage administrative processes for debt collection
• Coordinate with responsible parties for document collection
• Organize and verify documentation for legal processes
• Send cases/documents to legal team and monitor status
• Ensure completeness and accuracy of documents before submission
• Update information in system/CRM
• Support the collection team in organizing portfolio and administrative demands
• Control deadlines and ensure process progress
• Act as liaison between collection and legal teams
• Perform negative debt registration with Serasa according to company policy
• Ensure correct data for negative registration (CPF/CNPJ, values, dates, contracts)
• Monitor negative records and follow up on payments and removals after debt settlement
• Maintain updated records of negative registrations and releases
• Regular contact with clients/responsible parties for document collection
• Organize and verify documentation
• Execute and control negative registrations and removals
• Follow up and remove restrictions after payment
• Send legal demands and track process status
• Provide administrative support to the collection team

Requirements

• Experience with debt collection and legal processes
• Organizational skills and attention to detail
• Ability to manage deadlines and follow up on cases
• Good communication skills for client contact
• Knowledge of CRM and document management